Frequently asked questions

The product

What exactly do I get?

One short, personalized motivational message every morning — written fresh for you, not pulled from a template. Each one closes with a small, concrete practice you can actually do that day.

When does it arrive, and can I pick the time and timezone?

Yes — you choose your send time and timezone when you set up your account, and you can change either anytime from your dashboard.

What if I don't like one?

Reply to the email, or use the feedback form in your dashboard. Either way, that feedback shapes tomorrow's message — Spark reads a trend across your recent replies, not just the last one.

Can I switch philosophies or tone?

Yes, anytime, from your dashboard preferences — no need to contact us or start over.

Personalization & privacy

How does it learn me?

Spark looks at a trend across your last five feedback replies, avoids repeating your last three messages, and keeps a long-term profile of themes that resonate with you and ones to avoid — updated after every reply.

What do you do with my replies?

They're used only to personalize your future messages. We don't sell your data or use it for advertising — see our full Privacy Policy for the complete picture.

Can I delete everything?

Yes. Deleting your account from your dashboard permanently erases your account, message history, feedback, and profile — everything cascades in one action, not a partial cleanup.

Billing

How long is the trial, and what does it cost?

30 days, free, no separate step required — it starts when you finish setup. After that, Daily Spark is a low-cost monthly subscription.

Can I cancel anytime?

Yes. Manage or cancel your subscription anytime from your dashboard, which opens the Stripe billing portal — no emailing us to cancel.

Channels

Is it only email?

Email today. Text-message (SMS) delivery is in progress — we'll let existing users know when it's available rather than surprise anyone.

Boundaries

Is this therapy?

No. Daily Spark is a daily motivational practice, not therapy, treatment, or crisis support. If you're in crisis, please contact a licensed professional or a crisis line — in the US, the 988 Suicide & Crisis Lifeline (call or text 988) is free and available 24/7.